Gas supply restored to all 150 homesBy Laura Herbert
December 16, 2012
The gas supply to 150 homes in Wokingham has now been restored.
Water entered the network on Friday and engineers from Southern Gas Networks (SGN) had to switch off the supply to properties in Barrett Crescent, Pattenash Drive, Herons Way, Long’s Way, Norreys Avenue, Mylne Square, Hughes Road while they worked to remove the water.
The burst is believed to have happened at around 10.30am on Friday and engineers were on site at around 12.30pm.
Engineers worked throughout Friday and Saturday to fix the problem and set up an emergency centre at All Saints School, in Norreys Avenue, and handed out portable heaters and hot plates to vulnerable customers including the elderly, the disabled and families with young children.
An SGN spokesman said: "Gas has now been restored to all our customers in the Wokingham area. However Southern Gas Networks engineers will remain in the area for the time being.
"They will be on hand to restore supplies for customers who have been away and also continue to extract the final few litres of water remaining in the gas system.
"We would like to thank all our customers for their patience, endurance and community spirit over these past couple of days."
He added: "Compensation is automatically payable to any customer who was without gas for more than 24 hours. Details of this will be included in a letter to be delivered to each home early next week."
For further help and advice call SGN customer service centre on 0845 070 1431.